Please read this information entirely and carefully. This page contains important information to ensure you and fellow stand holders have an enjoyable event. These are also the Terms & Conditions to which all Stand Holders agree when booking a Craft Stand at the event.

YOUR BOOKING:

We DO NOT take single day bookings. Stand Holders are expected to exhibit on each day of the event.

PAYMENT:

Payment is made by BACS to our bank account. It’s helpful if use your Order ID as the payment reference. Please understand that due to the popularity of our Craft & Gift Fairs, we can only reserve your booking for 4 working days (Mon-Fri). If we do not receive cleared funds within 4 workings day we will have to cancel your order & offer the stand space to the next in line.

For your convenience. We offer alternative payment method for those of you WITH a PayPal account: NOTE: Due to fees we incur for using PayPal, we charge a booking fee of £5 for using PayPal.

REFUND POLICY:

All bookings are non-refundable.

STAND TYPES:

We offer 2 types of stands.They are the same price. While Jewellery Stands are most welcome, we do limit the number of Jewellery Stands that can attend. We receive complaints from visitors and Craft & Gift Stand Holders that if there are too many. We market the events as Craft & Gift Fairs, not Jewellery Fairs.

Definitions:
Craft & Gift Stand (LESS than 70% of your display is Jewellery)
Jewellery Stand (MORE than 70% of your display is Jewellery)

If you’re unsure whether you are or are not classified as a Jewellery Stand, please call 07540 383918 PRIOR to booking online. To check availability visit the Book Now page, select your chosen event and try adding a Jewellery Stand to the shopping basket. If it’s available snap it up quick as the numbers are very limited.

EVENT TRADING TIMES:

10:00am – 5:00pm

STAND SETUP:

Setup Times:

You can set up your Craft Stand FROM 8:30pm on the night before the event or FROM 7:00am on the morning of the event. You are NOT permitted to set up your stand earlier than these times. All stand holders MUST allow enough time to set up their stands to be ready to trade from 10:00am.

The Forum building closes and is locked at Midnight. It re-opens at 7:00am.

Action: Please notify us in advance whether you’ll be setting up the night before or in the morning: Email: info@moderncountrycrafts.com

Arrival:

Address:
The Forum
Millennium Place
Bethel Street
Norwich
NR2 1TF.

Please arrive opposite the Police Station on Bethel Street. Please do not arrive at Theatre Street, on the other side of The Forum).

IMPORTANT: Please do not unload outside the front of The Forum. There is an unloading bay at the back of the Forum (Bethel Street), this is directly opposite the Police Station next to the entrance of the underground car park.

You can park to unload on the yellow bays where it says NO Parking, but it is a very short term unloading area.

There is a side door with a buzzer please inform building services that “you are part of Modern Country Crafts at the Forum this weekend”.

Please move your car IMMEDIATELY after unloading as Building Services require access to be clear for lorries delivering throughout the day.

PARKING*:

The Forum: £1.80 per hour. Vans are not permitted in this car park.
More Information

St. Andrews Car Park: £5.90 All Day.
More Information

Norwich St Stephens Street: £15.00 per day.
More Information

*Prices correct: 01/02/2017

YOUR STAND

On arrival, YOUR stand space(s) will be clearly marked. You are NOT permitted to interfere with any stand space(s) other than your own.

Please DO NOT bring your own additional table(s) with prior agreement from Modern Country Craft.

Each stand space consists of x1 Table (6ft x 2ft approx).
Chairs are provided and can be collected from under the stairs if they are not already in place at your stand.
Electricity is provided to each stand.
You MUST ensure that all electrical equipment used on your stand is PAC tested and display a valid PAC tested stamp.

We recommend:

You bring lights to highlight your products and stand.
You bring a colourful table cloth best suited to show off your products.
You bring an overnight cover for your stand should you decide to leave your products overnight (at your own risk).

The layout of the tables within the atrium of The Forum are agreed in advance between The Forum Trust and Modern Country Crafts and must allow for emergency access and adhere to The Forum health/safety requirements. Tables must not be moved without the prior permission of Modern Country Crafts.

Security

Security Cameras are present at all times. Security Staff are present between the hours of 5:00pm and Midnight. Property and stock left overnight are done so entirely at your own risk. The Forum Trust and Modern Country Crafts, including their representatives, staff, contractors or authorised 3rd parties are NOT LIABLE for ANY damage to, or loss of property and stock. Please bring an overnight cover.

Rubbish:

You are responsible for the removal of your rubbish at the end of each day. Modern Country Crafts are charged a fee if rubbish isn’t cleared.

Please note: Modern Country Crafts may at its discretion require a refundable deposit of £10.00 (cash) from each Stand Holder. This will be returned to individual stand holder no later than 6:00pm on the last day of the event, once your rubbish has been removed.

EVENT CLOSE

On the last day of the event, Stand Holders are required to be packed up and vacated by 6pm at the latest. There are no exceptions.

A cash machine is inside the Forum but they do charge £1.75 per transaction.